A Sense of Urgency, A Sense of Hope - Building a culture and system for continuous improvement

Date: 06 March 2018

a sense of urgency   a sense of hope   cover
  • Summary:
  • Theme:
    Building Capability for Improvement
  • Type:
    Publication
  • Year:
    2018
  • Toolkit:

We’re delighted to announce the publication of A Sense of Urgency, A Sense of Hope; our latest paper by our Chief Executive David Fillingham CBE and Director Lesley Massey exploring how organisations can develop and support a culture and system for continuous improvement.

The paper takes a look at recent best practice, changes to the health and care landscape, and distil over eight years’ experience of working with members as the North West’s quality improvement body, into five key domains where organisations can support and invest in a quality improvement system.

  • Vision
  • Leadership and Culture
  • Capability
  • Developing an Operating System
  • Aligning Support Services