Delivering High Quality Care

We aim to support members to deliver high quality care, which is safe, effective, efficient, timely, patient centred and equitable. We will do this through collaborative improvement programmes, workshops and learning sets.

This will support teams and organisations to:

  • Improve the safety and reliability of person centred care, driving improved outcomes and experience
    Ensure services, systems and processes are fit for purpose, effective and reliable
  • Increase productivity and improve efficiency by identifying and reducing unwarranted variation
  • Tackle specific quality issues, for example reducing the use of physical restraint and improving waiting and access times in mental health services
  • Support a positive safety culture that is led by staff and patients
  • Use information as an evidence base for quality assurance and continuous improvement
  • Ensure a parity of esteem between mental and physical health

2017/18 Support for Members

Programmes and Training

  • Supporting individuals and teams to lead and improve safety
  • Physical and Mental Health Integration across Sustainability and Transformation Plans (STPs)
  • High reliability in primary care – tailored CCG / GP clinical care intervention programme
  • Support to understand safety culture and promote psychological safety within teams
  • System transformation in mental health for new care models
  • Improving patient safety within CCGs and care homes
  • Transitions of care – system wide programme to improve safety and reduce harm
  • Mental health waiting and access times standards support
  • Restraint reduction support across Child and Adolescent Mental Health Services (CAMHS) and Learning Difficulties (LD) services

Analytical Support and Advice

  • Supporting organisations interpretation, use and application of mortality data and in-depth hospital mortality reviews
  • Quarterly reports aligned to safety and mortality themes
  • Hospital mortality reviews

Throughout 2017/18 all members have access to the Advancing Quality (AQ) programme at no additional cost, which will support delivering high reliability and reducing unwarranted clinical variation across primary and secondary care.

What our members say

"The AQuA / AQ joint Sepsis programme helped to develop our clinicians’ knowledge base so that we could apply the principles of quality improvement. The background information on quality improvement theory and the support offered directly to our team were invaluable in helping us to define our aims and helped to keep us on track to a successful outcome to the project."

Dr John Caldwell, Medical Lead, Urgent Care 24

Case Studies

You can also read more about our work in our Delivering High Quality Care case studies, including:

Find out more

If you would like more information, or to access any of these offers, please speak to your AQuA Account Manager.

Alternatively, you can find all of our events for Delivering High Quality Care on our events page.